Refund Policy

We understand that events may occur beyond our control. Therefore, we provide refunds upon request under the following conditions:

  • Your order has been canceled prior to prescription being sent to the pharmacy.
  • We are unable to provide a treatment for your condition.
  • There is an extended delay in treatment without justification by our practitioners.
  • Any other refund request not meeting these requirements will be considered at the discretion of our medical providers. Emails should be directed to services@24hrurgentdoc.com